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FAQ

FAQ - OOPSVAMUG

1
What Is The MOQ For Your Wholesale Order?
Our MOQ is flexible and can be negotiated. We accept lower quantities for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking the quality of our products and know our service. Any questions you can contact us, we will respond fast to your request.
2
Can I Get Samples And How Long Is The Sample Lead Time?
Sure. We usually provide existing samples for free, but a little sample charge for custom designs. Samples charge is refundable when the order is up to a certain quantity. We usually send samples by FEDEX, UPS, TNT, or DHL. If you have a carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our Paypal, we will ship with our account. It takes about 2-4 days to reach. If you want your own designs, it takes 5-7 days, subject to your designs whether they need a new printing screen, etc.
3
What Is Your Payment Term And Shipping?
For Payment: Our normal payment term is T/T 30% deposite after order signed and 70% against copy of B/L. We also accept L/C at sight, also welcome Alibaba trade assurance order. For Shipping: EXPRESS, SEA OR AIR are all available. We will suggest high cost performance delivery method for your refer.developed economy. Our products are supplied in a timely manner. In the course of business operation, we always focus on customers.
4
How Long Is The Production Lead Time?
It takes 30 days for MOQ. We have a large automation production capacity, which can ensure fast delivery time even for large quantities. By using the robot system to do labor work, the efficiency has been significantly improved and the labor cost has been sharply reduced. Everich is in a good position to handle your project in a short time and offer your products of high quality. Please inquiry us now, tell us your ideas and needs and we will contact you within 24-48 hours.
5
If I Provide My Sketches/Design, Can You Sign An NDA With Me To Protect My Design?
Of course, we are professional in OEM/ODM projects and we protect all the designs of every client, we will sign NDA if needed to ensure that we won’t send your artwork to any other clients and won’t sell your OEM items to anyone else. Any questions please send us your inquiry.
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